What do you do to impress your clients and customers? How do you separate yourself from the competition that seeks to devour your client? How do you protect your relationships? Your brand? Your bottom line?

Right about now I start to feel that tinge of anxiety that is associated with the holidays.

The next time you’re tempted to use misery as a sales or charity event, remember that many will see you as a Profit of Destruction.

They say it’s not the years in your life, but the life in your years.